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the intelligent content company

About Us

Ictect started its operations in 2008 with a patented process for automatically structuring textual documents. That work developed into a vision of giving anyone that created or used complex documents the ability to quickly structure, store, search and produce intelligent content right from their desktop.

Ictect has been proud to serve clients both large and small with multiple applications of our technology. Our work spans from large-scale Department of Defense projects to single books by individual authors! Defense publications, books and journals, technical manuals, formative assessments, intellectual property documents, standards, and contracts are some of the document types where Ictect solutions have been used.

I•c•tect (ī-SĒ-tekt):
From the phrase, Intelligent Content Architectures. A process for organizing and using unstructured information to gain real business value, while saving time and money.

Today, Ictect has over 30 employees in US and India. We work in a flat organizational structure, promoting teamwork and close collaboration to deliver the best solutions for our customers.

Meet the Team


Pradeep Jain

Founder and Chief Content Architect

Pradeep is the Founder and Chief Content Architect for Ictect, Inc. His specialization is in Intelligent Content, Semantic Technologies, High-quality XML, and Content Architectures for large-scale applications. He has extensive experience in implementing Electronic Publishing processes for the Department of Defense (AFI 33-360, MILSPEC, AR 25-30, and DA PAM 25-40), Book Publishers (ePUB and DocBook), Technical Documentation (DITA), Journal Publishers (JATS), and Educational Publishers (QTI).

Pradeep has assisted several organizations with their complex document processes, including:

  • Air Force Departmental Publishing Office
  • Army Publishing Directorate
  • Defense Contract Audit Agency
  • Nelnet Peterson's
  • The City University of New York
  • The World Bank
  • Joint Commission
  • Cushman and Wakefield

Nitin Adsul

Vice President of Operations

Nitin Adsul has over 25 years of experience in Web-App infrastructure Engineering/Management and IT Product Development/Management. He has worked in various industries for companies such as Verizon Communication, Fannie Mae, American Express, Qwest Communications, FINRA and Cloud Partners. At Ictect, Nitin oversees all operations including product and service delivery to customers, and internal developments for Ictect. Nitin is also a movie maker and has made three movies in the US and India. He has a BE in Computer Science from University of Mumbai in India, and MS in Computer Science from University of Wollongong in Australia.

Cheng Thao

Chief Technology Officer

Dr. Cheng Thao is an expert in Document Engineering technologies. He received his PhD from the University of Wisconsin-Milwaukee. His research interests are in software product line engineering and document engineering, particularly in collaborative editing. Dr Thao has been instrumental in development of Ictect’s cloud-based offerings. In addition to his work at Ictect, he currently teaches in the Math and Computer Science department in the College of Business and Technology at Concordia University.

Mark Ertl

Project Manager

Mark Ertl has a business education degree and an MA in education with 20+ years as a business educator. He manages Ictect’s Air Force Departmental Publishing Office (AFDPO) and Defense Contract Audit Agency (DCAA) projects. In addition to managing projects for AFDPO and DCAA, he writes user guide content, develops and delivers training, and provides ongoing support. Mark enjoys the process of understanding issues and seeing solutions incorporated to provide the customer with an effective tool to do their job well.

Lisa Rupe

Content Architect and Project Manager

Lisa Rupe is a Content Architect and Project Manager for Ictect. She began her publishing career with SGML at Mosby in 1995. At Questia Media, she managed the XML department and contributed to a pioneering open eBook working group. Lisa joined Ictect as a content architect in 2011. Her years of working directly with markup languages, attention to detail, and strong interpersonal communication skills greatly benefit both our clients and our engineering department. Lisa works mainly on federal projects but has also worked in publishing and education sectors with Ictect.

Dean Peterson

Software Developer

Dean Peterson has almost 20 years of experience developing and administrating enterprise computer systems. Before his current role as a C# and JavaScript developer, he created the Linux layer underpinning Minnesota’s Affordable Care Act (ACA) implementation. He is proficient in object-oriented programming languages such as C#, Java, and Python; web technologies such as HTML, CSS, and JavaScript; Windows and Linux OS administration and architecture; as well as Oracle SQL, MySQL, and TCP/IP networking. He holds a BS in Computer Science from Concordia University, Saint Paul, MN.

Justin Potisit

Business Analyst

Justin Potisit serves as a federal analyst for Ictect, focusing on growing its footprints and building relationships with federal agencies. He brings his research and writing experience from the US Senate and as Policy Director at the Novaris Consulting Group to his work in understanding our customers’ needs, improving their business processes, and communicating Ictect’s mission to a wide audience. He is the author of The Silicon Leviathan: How Digital Natives Will Transform Governance. Justin is currently pursuing a master’s degree at Georgetown University.

Lisa Jain

HR and Project Manager

Lisa Jain is HR and Project Manager for Ictect. She is a certified Microsoft Customer Immersion Experience (CIE) facilitator. With this experience, she has helped people discover the value in Office 365 and Intelligent Content solutions. She has also managed several marketing activities for Ictect, including London Book Fair in 2015, Air Force conference on Future of Publishing in 2015 at MacDill Air Force base, Frankfurt book fair in 2016, and Wisconsin Economic Development Corporation's trade venture to India in 2017.

Nailah Campbell

Administrative Assistant

Nailah Campbell has a 20+ year career in executive administration and customer service. With exceptional analytical and problem-solving skills, she has worked for major corporations such as Master Lock Company, Northwestern Mutual and Marsh. Her career also includes assistance in small business administration for local IT Helpdesk and Home Healthcare companies. She has experience in accounts receivable for government entities, plan comparisons, responses for proposals and other various communication and marketing materials.

Nailah currently works closely in administration with the management to assist with the growth of Ictect, Inc. Her clients include:

  • Air Force Departmental Publishing Office
  • Army Publishing Directorate
  • Defense Contract Audit Agency

Israel Condon

Digital Designer

Israel Condon has been designing for print and digital media —including responsive website design and email design— since 2014. He has collaborated with Ictect for almost as long, and has been involved with such projects as re-designing the website, developing new pages, and creating assets for various marketing campaigns. Israel is a bit of an all-rounder, doing design work, video and audio capture and editing, designing booths for expos, and any other miscellaneous projects that arise.