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the intelligent content company

About Us

Ictect started its operations in 2008 with a patented process for automatically structuring textual documents. That work developed into a vision of giving anyone that created or used complex documents the ability to quickly structure, store, search and produce intelligent content right from their desktop.

Ictect has been proud to serve clients both large and small with multiple applications of our technology. Our work spans from large-scale Department of Defense projects to single books by individual authors! Defense publications, books and journals, technical manuals, formative assessments, intellectual property documents, standards, and contracts are some of the document types where Ictect solutions have been used.

I•c•tect (ī-SĒ-tekt):
From the phrase, Intelligent Content Architectures. A process for organizing and using unstructured information to gain real business value, while saving time and money.

Today, Ictect has over 30 employees in US and India. We work in a flat organizational structure, promoting teamwork and close collaboration to deliver the best solutions for our customers.



Pradeep Jain

Founder and Chief Content Architect

Pradeep is the Founder and Chief Content Architect for Ictect, Inc. His specialization is in Intelligent Content, Semantic Technologies, High-quality XML, and Content Architectures for large-scale applications. He has extensive experience in implementing Electronic Publishing processes for the Department of Defense (AFI 33-360, MILSPEC, AR 25-30, and DA PAM 25-40), Book Publishers (ePUB and DocBook), Technical Documentation (DITA), Journal Publishers (JATS), and Educational Publishers (QTI).

Pradeep has assisted several organizations with their complex document processes, including:

  • Air Force Departmental Publishing Office
  • Army Publishing Directorate
  • Defense Contract Audit Agency
  • Nelnet Peterson's
  • The City University of New York
  • The World Bank
  • Joint Commission
  • Cushman and Wakefield

David McKnight

Vice President of Business Development

David has 25+ years of experience in business management, including eight years as CEO of a printing and digital publishing services company. The breadth of his experience includes serving as COO/CFO for companies up to $50M in revenue and 300 employees including three tech startups one as a co-founder and led the company to an exit. His strengths are in strategic planning and execution management, financial, IT, building teams, business operations and development. He has a BS degree in Computer Information Systems and an MBA. A servant leader focused on People, Process, and Profit to drive sustainable growth and value creation.

Cheng Thao

Chief Technology Officer

Dr. Cheng Thao is an expert in Document Engineering technologies. He received his PhD from the University of Wisconsin-Milwaukee. His research interests are in software product line engineering and document engineering, particularly in collaborative editing. Dr Thao has been instrumental in development of Ictect’s cloud-based offerings. In addition to his work at Ictect, he currently teaches in the Math and Computer Science department in the College of Business and Technology at Concordia University.


Jim Neighbors

Jim Neighbors advises the Ictect team on strategies and tactics for intelligent content applications in the Department of Defense. Jim has 33 years of experience in federal services, including as Executive Director of the DoD / VA Collaboration Office, Principal Deputy Director, Requirements and Strategic Integration Office, OUSD/P&R, and Headquarters Air Force Chief Information Officer (HAF/CIO) for SAF/AA. Under his leadership at SAF/AA, the Air Force saw a significant productivity improvement and cost reduction with Ictect software.

Dianne Kennedy

Dianne Kennedy has had a long career on the leading edge of technology innovations for the publishing industry. She is the recipient of the 2016 Publishing Innovator Luminaire industry award. Her focus is the development of standards-based, XML-enabled, cross-media publishing solutions. Ms. Kennedy participated in the development of ISO 8879, SGML and in the 1990s served as chairperson for the Society of Automotive Engineer’s J2008 SGML Publishing Specification. She actively participated in the Department of Defense and Air Transport Association publishing specifications and served as editor for ISO 12083, Electronic Manuscript Preparation and Markup. From 2003-2016, Kennedy served as Vice President of Digital Publishing Technologies for the Idealliance Association. During her tenure at Idealliance, she guided the development of 30+ XML-based publishing technology specifications. Currently Kennedy serves as editor of the Idealliance PRISM specifications for magazine publishing and is editor of ISO 20616, Print Quality eXchange. She currently serves as a Senior Technical Strategist for Ictect and is a certified Microsoft Customer Immersion Experience Facilitator.

Joe Gollner

Joe Gollner is an independent advisor to Ictect, providing objective insight and guidance on industry trends, technology changes, solution architectures, and business operations. As an independent advisor, Joe brings over 25 years of experience as a successful manager of businesses, software products, strategic partnerships, research & development efforts, intellectual property portfolios, and solution projects — all within the content industry. He also brings a history of designing and deploying award-winning content solutions for customers around the world that include silicon-valley start-ups, governmental agencies, non-profit organizations, and global enterprises.

Bill Kasdorf

Bill is an experienced technical consultant, past president of the Society for Scholarly Publishing (SSP) and a well-regarded speaker and educator. He is Principal of Kasdorf & Associates, LLC, a publishing consultancy focusing on accessibility, XML/HTML/EPUB modeling, information infrastructure, and workflow. In his consulting practice, Bill has served clients globally, including large international publishers such as Pearson, Cengage, Wolters Kluwer, Kaplan, and Sage; scholarly presses and societies such as Harvard, MIT, Toronto, Taylor & Francis, Cambridge, and IEEE; aggregators such as VitalSource; and global publishing and library organizations such as the World Bank, the British Library, the Asian Development Bank, OCLC, and the European Union.