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DITA XML Peace of Mind Retreat Venue

Building in Public · Digital Delivery Chicago · Free Community Talk

We built an AI assistant that lives inside Outlook. Here’s how we did it, and what we learned.

Register for the event here: flyer

Location: Chicago

Dates: October 13, 2026 (Tuesday)

We Built an AI Assistant That Lives Inside Outlook. Here’s How We Did It, and What We Learned.

A live, hands-on session. We’ll demo the assistant on a real mailbox, open up the architecture and the tools behind it, and share what worked and what didn’t, so you leave understanding how it’s built and where AI can genuinely help your own inbox.

Ictect × Bitovi — a live demo, the build behind it, and what it means for your inbox.
Outlook AI Assistant panel running a plain English request on a real inbox
Live demo · a plain English request, run on a real inbox

What the Session Covers


See it live

A working demo

On a real Outlook mailbox. Ask in plain English, and it finds, summarizes, and acts on your mail while you watch.

How we built it

The full stack

A clear walkthrough of the stack we used (Microsoft Graph, a Redis index, tiered LLMs) and the calls we got wrong the first time.

Why it matters for you

For the everyday inbox

Where an AI layer really helps with everyday email (triage, search, drafting), and the limits worth knowing before you trust it.


What You’ll Learn


How to put AI to work on your own inbox: what to ask it for, what it can handle on your behalf, and where a human still needs to look.


Inside the Stack


  • Microsoft Graph for secure access to mail
  • A Redis index for fast search across the mailbox
  • Tiered LLMs matched to the job at hand
  • The calls we got wrong the first time, and how we corrected them
  • Everyday use cases: triage, search, and drafting
  • The limits worth knowing, and where a human still needs to look

Meet the Ictect Team

Pradeep Jain

Founder and Chief Content Architect

"Did you know that Pradeep comes from a village in India - Baraily"

Pradeep is Founder and Chief Content Architect for Ictect, Inc. His specialization is in Intelligent Content, Semantic Technologies, High-quality XML, and Content Architectures for large-scale applications. He has extensive experience in implementing Electronic Publishing processes for Department of Defense (AFI 33-360, MILSPEC, AR 25-30, and DA PAM 25-40), Book Publishers (ePUB and DocBook), Technical Documentation (DITA), Journal Publishers (JATS), and Educational Publishers (QTI). Pradeep has assisted several organizations with their complex document processes.

Atishay Jain

AI Engineer

"Did you know that Atishay started building AI before ChatGPT made it mainstream?"

Atishay is an AI Engineer at Ictect, where he develops AI-powered solutions for intelligent content, document automation, and structured publishing workflows. He applies Artificial Intelligence to streamline complex content processes and improve the efficiency of content creation and management. His work supports Ictect's vision of combining Intelligent Content and AI to deliver innovative solutions for JATS/XML publishing, content transformation, and enterprise publishing technologies.



Register for the event here: flyer Or to schedule a personalized demo.